Slip-and-fall accidents can happen unexpectedly, especially in big box stores where busy aisles, spilled liquids, or poorly maintained floors may be present. If you or someone you know experiences a slip-and-fall accident in Indianapolis at stores like Walmart, Lowe’s, Meijer, Kroger, Home Depot, Menards, or Costco, knowing what steps to take afterward can make all the difference in securing compensation and addressing your injuries.

This guide outlines the actions you need to take right after an incident and includes detailed store-specific reporting information to help you document your case effectively. You’ll also learn the legal considerations and why consulting a premises liability attorney can be critical to your claim.

Call 317-881-2700 to Speak With an Experienced Slip and Fall Attorney in Indianapolis

General Steps to Take After a Slip and Fall Accident in Indianapolis

If you’ve slipped and fallen in one of these big box stores, here’s what you should do immediately to protect yourself and strengthen your case for reporting the incident.

1. Document the Scene

Take detailed photographs of the scene right after the fall. Capture what caused the accident (e.g., wet floor, loose wires, poor lighting). Note the time, date, and any store conditions.

2. Report the Incident

Find the store manager or supervisor. Reporting the accident immediately ensures there’s an official record. Most stores will require an incident report to be filled out on-site.

3. Seek Medical Attention

Even if your injuries seem minor, seek medical care immediately. Pain or complications may develop later, and medical records are vital evidence for your case.

4. Collect Witness Contact Details

If anyone saw your fall, ask them for their names and contact information. Their testimony could help validate your claim later.

5. File a Slip and Fall Complaint

Make sure you document every detail when filing a report. Keep a copy of what you submit to the store for your personal records.

6. Consult a Slip and Fall Attorney

Indiana law follows the concept of premises liability, meaning businesses must maintain safe environments for patrons. An Indianapolis premises liability lawyer can help you determine how to move forward under these laws.

Now, let’s break down what to do specifically at each of these major stores in Indianapolis.

What to Do at Each Big Box Store in Indianapolis

☑ Walmart

Address: 7325 N Keystone Ave, Indianapolis, IN 46240
Phone: (317) 202-9720

At Walmart, immediately report your slip and fall to the store manager. Ask for a copy of the incident report and details of their claims process. Walmart often routes these complaints to Sedgwick, the company handling liability claims.

Access their main customer service team if needed at 1-800-WALMART for updates on your claim.

☑ Lowe’s

Address: 8801 S Emerson Ave, Indianapolis, IN 46237
Phone: (317) 865-7500

At Lowe’s, speak directly with a manager or assistant manager about the accident. They will guide you through filling out a formal incident report. Additionally, you can contact their Risk Management department for follow-ups at 1-800-445-6937.

Ensure your report includes any contributing environmental factors such as spills or poor aisle maintenance.

☑ Meijer

Address: 56 S Raceway Rd, Indianapolis, IN 46231
Phone: (317) 209-2800

After a slip and fall at Meijer, locate the store director or manager immediately. They typically require an accident report to be completed.

Meijer’s corporate department may handle the claim, so make sure to ask how to stay updated on your complaint’s status.

☑ Kroger

Address: 3361 Kentucky Ave, Indianapolis, IN 46221
Phone: (317) 381-0914

At Kroger, notify the store manager as soon as possible after your fall. Kroger’s company policy requires all incidents to be officially documented. For claims, Kroger sometimes uses Broadspire to handle the reporting process.

Customer Service Number: 1-800-KROGERS

☑ Home Depot

Address: 3902 N High School Rd, Indianapolis, IN 46254
Phone: (317) 293-4256

If your accident occurs at Home Depot, find the manager to file an incident report immediately. They may refer you to their insurance provider for claims. Keep all your documentation in case you need to escalate to their Legal or Risk Management Department.

Contact their customer service team at 1-800-466-3337.

☑ Menards

Address: 7140 S Emerson Ave, Indianapolis, IN 46237
Phone: (317) 859-3700

At Menards, incidents should be reported to the General Manager on duty. They will guide you through submitting a slip and fall complaint. Additionally, ask how you can contact their claims department in case you need further assistance.

☑ Costco

Address: 6110 E 86th St, Indianapolis, IN 46250
Phone: (317) 558-1453

Costco requires that all incidents be reported directly to the store’s manager. Make sure to ask for a copy of the incident report for your records. For assistance with claims, you can contact Costco’s member services at 1-800-774-2678.

Why You Should Consult with a Premises Liability Attorney

Even if everything appears to be handled properly with the store, consulting an experienced slip and fall attorney is crucial to ensure your rights are protected. Here’s why legal support matters in these cases:

Premises Liability Expertise: Indiana’s premises liability laws hold stores accountable for maintaining safe environments. Experienced attorneys can interpret and apply these laws effectively.
Building a Case: Slip and fall cases often require significant evidence, from medical records to witness statements and incident reports. A lawyer helps you gather and organize it all.
Maximizing Compensation: A lawyer ensures you’re compensated not just for your hospital bills and medical costs, but also for lost wages, emotional distress, and inconvenience.

Look for a local Indiana premises liability lawyer with experience in slip and fall case law to discuss your rights and options after an incident.

In Summary

No one plans for a slip and fall, but taking the right steps can make a significant difference in protecting your health, financial security, and legal rights. Whether your accident happened at Walmart, Lowe’s, Kroger, or any other Indianapolis retail location, documenting the incident thoroughly and consulting a lawyer should be high priorities.

If you’re unsure where to start, reach out to an experienced premises liability attorney in Indianapolis. They’ll guide you on Indiana law and help you build a strong case for your slip and fall claim.

Don’t wait until it’s too late to act. Contact Craven, Hoover & Blazek, P.C. at 317-881-2700 to schedule a free initial consultation with a seasoned slip and fall attorney in Indianapolis, Indiana. We have successfully represented premises liability cases for many injured victims, including accidents that have occurred in big box stores like Walmart, Lowes, and Menards. We have collected millions and millions of dollars in settlements and jury verdicts for our clients over the last 30 years. Do not wait – act now while you still have time!

Craven, Hoover, & Blazek P.C.

Tag Archives: Indiana Premises Liability Laws

Top 7 Big Box Stores in Indianapolis and How to File a Slip and Fall Claim at Each